To operate and deliver their services, businesses are no longer tethered to physical places, they can now do a great deal of their work digitally: in the cloud! This has brought a lot of benefits to businesses, including much more flexibility, scalability, lower costs, and a more lean and integrated operation.
However, to implement these solutions and to ensure they are cyber secure and compliant, most businesses work with an IT support provider to bridge the technical and organisational gaps that can get in the way of implementing cutting edge technology. In this piece, we give you ten reasons why your business should work with an IT support provider to support and implement mobile and cloud-based solutions.
1. Security Concerns
Mobile and cloud technologies open up a world of opportunities and convenience, but also potential threats. This can look like remote workers accessing work resources using their personal devices, or vulnerabilities arising from relatively less secure home or public routers for example. These vulnerabilities can serve as access points for cyber threats to breach your network and compromise your systems and data, so ensuring your cloud and mobile solutions are secure is highly important.
An IT support provider will help your business to use these technologies in a cyber secure way. They can help you to create and enforce an IT policy in your business that can address these threats. For example, they can define the authorised devices that can access your network, implement firewalls and VPNs to keep your network secure, roll out a mobile device management system in your business, and much more.
2. Seamless Integration
While mobile and cloud solutions offer flexibility, integrating them to work seamlessly with existing systems can be a challenge. IT support providers can synchronise data between different applications and systems, manage and configure APIs between applications, and harmonise your cloud environments with your on-premises setup, enabling your business to deepen the benefits it gets from its cloud and mobile solutions.
3. Downtime Minimisation
When cloud services face an outage or mobile devices do not work as expected, the result can be considerable downtime and frustration. Downtime can be costly, both in terms of finances and the reputation your brand’s reputation, so ensuring that your mobile and cloud solutions are reliable and work together harmoniously is important for the success of your business.
IT support providers can minimise potential downtimes and disruptions to your business by configuring your cloud and mobile services to work together in harmony. They can also implement failover mechanisms, which ensure that even if certain parts of your cloud and mobile services malfunction, these mechanisms ensure that operationally they still work for your business, giving it more continuity and resiliency.
4. Scalability and Flexibility
One of the biggest benefits of cloud solutions is that they are highly scalable. As a business grows, it may start serving more customers across the world, open new branches, and use more data. IT support providers can ensure that your cloud and mobile IT services, and their supporting infrastructure, grow seamlessly with your business and work together in an optimal, harmonious way.
5. Regular Updates and Maintenance
Cloud and mobile solutions also require maintenance, with security updates and the release of new features requiring a proactive approach to management. Having a dedicated IT support team ensures that your mobile and cloud solutions are always up-to-date, optimally configured to achieve more using less resources, and that they are using the latest features and security patches.
6. Expert Consultation and Strategy
Beyond troubleshooting and maintenance, IT support providers can offer strategic guidance on getting the best from these solutions and aligning them to support your strategic plans. IT support providers can help businesses to select the best cloud service providers, develop an IT strategy that includes the cloud, and consult with their clients to align new technology with their existing cloud infrastructure.
7. Cost Management
IT support providers can help businesses to optimize the costs associated with their mobile and cloud solutions. Higher costs can arise from redundant cloud storage costs, sub-optimal server configurations, and failing to use the features on cloud platforms to their full potential. IT support providers are able to address all of these points, and will continually monitor and optimize your cloud and mobile solutions to ensure they deliver the best bang for your buck.
8. Regulatory Compliance
Virtually all businesses need to comply with regulations such as data protection legislation. Businesses in sectors like healthcare, finance and social care have even more comprehensive and stringent requirements. These requirements will typically have a bearing on your cloud and mobile solutions. An IT support provider can ensure they are setup and configured to meet these requirements and demonstrate adherence to them, giving peace of mind and more space to focus on what you do best.
9. Data Backup & Disaster Recovery
Cloud and mobile solutions are by no means invulnerable to unexpected issues and cyber attacks, so ensuring that your cloud and mobile data and systems are backed up is crucial for ensuring business continuity. An IT support provider will be able to backup the data and configuration of your cloud servers and mobile devices, ensuring that if they are lost, they can be recovered quickly and effectively.
10. IT Policy Enforcement
Many businesses go astray when they roll out remote and mobile working solutions to their teams without fully considering how their IT policy can be enforced. Without an enforceable policy of best practices, it is hard to ensure that resources are being used properly, and that security is not being compromised. IT support providers will be able to help with this by deploying a set of tools that enable your business to enforce its IT policy in its cloud and mobile environments.
To tap into the full benefits of cloud and mobile solutions while ensuring cyber security and continuity, it’s advisable to work with an IT support provider. A provider will be able to exploit their wealth of knowledge to optimize, secure and harmonise your cloud and mobile solutions together and in relation to your wider IT environment, enabling your business to operate more seamlessly, securely and scalably. With the help of IT support, you can speed up and smoothen your digital transformation journey, and ensure it is supporting your strategic goals.
PAQ: Leading IT Support Providers for Limerick, Cork, and Galway’s Businesses
We’re proud to be a leading IT support provider for businesses across Ireland, ensuring their day-to-day operations run reliably and efficiently. Our innovative Kaizen 360 program harnesses digital transformation to deliver the 75% of business value that most IT support providers fail to unlock.
Whether you’re looking for quality IT support, process automation, digital transformation solutions, cyber security support, or all of these in a unified package, PAQ IT will be able to serve your business with a tailored solution. Want to see what transformative IT looks like? Get in touch with us today for a complementary consultation. We’ll be glad to help you to succeed with technology.