About us.
Proudly delivering proactive IT Support
to clients across Ireland since 2002.
Founded in 2002 by Ger Sheehan.
From our headquarters in Limerick, and sub offices in Galway and Clare we offer nationwide coverage to businesses who require fast and effective support for all of their IT needs. Culture is important to us, ours aren’t just paper statements. This is a stimulating and fun place to work. Happy and smart people create better service.
PAQ IT offer The Complete IT Support Solution. We aim to become your IT Partner to ensure you are using the technology your business requires and is of a real benefit to your business.
We’re not just Tech Experts - we're your Strategic IT Partners
At PAQ IT, our success is built on the brilliance and dedication of our people. Here’s who’s driving your IT experience.
At the helm of PAQ IT are Orla, Dearann, and Stephen, driving the strategic direction of our company. Together, they ensure we stay ahead of the curve, delivering innovative products and services tailored to meet our clients’ business goals.
With a shared vision for excellence and a passion for progress, our leadership team is committed to guiding PAQ IT toward continued success while empowering businesses with cutting-edge IT solutions.
Meet the Team at PAQ IT
At PAQ IT, we’re not just tech experts—we’re your strategic IT partners, here to help your business run smarter, safer, and stronger.
We take IT seriously—but we don’t believe it should be complicated. Our mission? To make IT work for you, not against you, with expert solutions and a human-first approach.
Meet our Business Development & Customer Success Team
Lead by Orla
At PAQ IT, we don’t just sell IT—we create long-term partnerships. Our Business Development & Client Success team is focused on helping businesses align IT strategy with business growth. Whether you’re looking to streamline operations, secure your business, or drive innovation, we guide you through the process.
“Technology should be your biggest advantage—not a roadblock. We help businesses transform IT into a powerful driver for success.” – Orla
Meet our Helpdesk Team
Led by Stephen Curtin, Technical Director
The beating heart of PAQ IT, our Operations Team ensures your technology runs seamlessly, your projects are delivered flawlessly, and your IT strategy is always ahead of the curve.
Service Desk – Your IT Lifeline
Managed by Fiona
Our Service Desk team is your first line of defence – fast, friendly, and always ready to help. Whether it’s a minor glitch or a critical issue, they’re on hand to get things back on track quickly.
Project Delivery – Bringing IT to Life
From network upgrades to cloud migrations, our Project Delivery team turns ideas into reality. They ensure every project is on time, on budget, and perfectly executed—so you can focus on running your business.
Technical Solutions – Innovating for the Future
Our Technical Solutions team makes sure your business is always secure, efficient, and future-ready. They design and optimise IT environments to help you scale with confidence.
Our team brings deep technical expertise with industry-leading certifications in Microsoft, Cybersecurity, Cloud, and Compliance—ensuring your IT is built for performance, security, and scale.
Meet our Finance Team
Dearann (Finance Director) & Siobhan
Behind every great IT team is a rock-solid finance team. Dearann (Finance Director) and Siobhan keep everything running smoothly—from budgets and invoices to strategic planning—so you can focus on growing your business, knowing the numbers are in expert hands.
At PAQ IT, we make every effort to go beyond our client’s expectations.
We recognise that plain speaking is a key element in your decision-making and ensuring that your technology works for you.
We understand we are in the customer service business first and foremost before we are a technology driven company. We partner with you to ensure these technologies better your business and facilitate it. We retain the personal touch while still having the systems, technologies and personnel to allow us to serve an ever growing customer base.
We listen.
To help you on the road to achieving your goals, we take the time to learn about your business.
We think.
Shaping a solution that tackles your obstacles, and empowers growth, requires a unique plan.
We advise.
A partnership that helps you best align technology to the business, and leverage its full capabilities.